More Adventures in Customer Service
May 30, 2007
Sometimes you think you've lucked out in the travel department, only to have things Take A Turn. To wit: When I flew home from Minneapolis two weeks ago, everything was going great. The long check-in line moved quickly and efficiently, the long line through security moved quickly and efficiently, and I didn't have to wait very long to board the plane. I had an aisle seat, close to the front. The flight was uneventful. I... Read more →