Apparently Only Robots Work In That Department

If I was happy to be refinancing before -- even with the "one more piece of paper" syndrome -- I am now really really really really happy. The reason? My current mortgage servicing company has some of the worst customer service that I have ever encountered. The latest piece of paper my loan officer needed was the letter that confirmed that the original loan had been paid off. This is not the first time we've... Read more →

Renegade Apostrophe II

I saw this sign on a bulletin board at a middle school. If a teacher created it, I weep for the profession. If a student created it, where the hell was the teacher? I won't get into the lack of a comma after the introductory phrase or the misuse of the ellipsis. I hope the cartoons are better than the grammar. It makes me cranky to see the noble apostrophe so mistreated, creating possessives when... Read more →

Why Yes, I Am Ready For Some Football, Thanks

I have been very very very tired all day long, all because I stayed up very very very late. And by very very very late, I mean midnight. Then again, it might have been all the hollering and screaming I did during Monday Night Football, when my 'Skins beat the Iggles, something very few people thought would happen. Joe and I, however, had a heapin' helpin' of 'tism. Ha! HaHAHAHAHAHAHAHAAAAAAAAAAAAA! We are TWO and OH!... Read more →

How Stupid Do You Have To Be?

Today is primary election day in Montgomery County, Maryland. Now, there are people who skip the primaries, but I am not one of them. The polls opened at 7:00 AM. I arrived at 7:10 AM. As I walked into the voting room, a very disgruntled couple walked out and muttered to me, "Don't bother." Now that's a bit weird, I thought. Yes, there were a few people, but it wasn't particularly crowded. I figured I... Read more →

The Plot Sickens

Previously on The Saga of the Unpaid Electric Bill... Your intrepid heroine gets the shocking (heh) news that the juice is about to dry up, navigates the dangerous voice mail maze, extends the due date for great turning off of the electricity, registers on the Electric Company web site, and valiantly attempts to sign up for online bill payment. Right? Right. Okay then. I thought I'd try to sign up for online bill payment one... Read more →

(Mis)Adventures in Customer Service

Well. I started the day by casually opening the mail from the electric company that's been sitting on the kitchen table for three days only to find that what I thought was going to be a routine budget billing advertisement was, in actuality, a Turn-Off Notice. As in, we are turning off your electricity because you have not paid your bill. Gave me quite a turn, it did, because, dammit, I paid the goddamn bill.... Read more →

Goodbye, Diary-X

A year -- gone. Poof. For two reasons: I didn't download journal entries, and Stephen Deken didn't back up Diary-X. I haven't talked about the debacle because I was really hoping against hope that the data recovery people would be able to -- you know, recover the data. My only consolation is that I did download my journal in early 2005, so at least I didn't lose all four years of my journal entries. I've... Read more →